Shipping policy

We deliver within India only.

Delivery charges

• Standard delivery costs ₹100.
• Standard delivery is free on orders of ₹10,000 and above.
• Express delivery, where it is offered at checkout, costs ₹450.
• The delivery charge is shown at checkout and on your order confirmation.

Cash on delivery

Cash on delivery may be offered on some lower-priced products, for delivery to metro cities only. Message us on WhatsApp at +91 83685 23008 before you order to check whether it is available for your order.

Dispatch and delivery time

• We usually dispatch on the next working day, and as a rule within 1 to 3 working days of your order.
• Delivery normally takes 2 to 4 days after dispatch.
• We ship with courier partners such as Bluedart, Delhivery, DTDC and Amazon Shipping. Once the parcel is with the courier, the delivery time is outside our control.

Pickup

You can collect your order from our store in Janakpuri, New Delhi, by appointment. Search for "NewUnbox" on Google Maps for the location.

Cancellations

We cannot accept a cancellation once the order has been dispatched. See Cancellation and returns.

Wrong address or failed delivery

• If a delivery is refused, or fails because the address was wrong, we may charge the cost of sending the order again.
• If the payment details you give are incorrect, we may charge any bank fees that result.

Contact

WhatsApp: +91 83685 23008
Email: newunboxcare@gmail.com